Google

Team

Google Ads

Role

Interaction Design Intern

When

Aug - Dec 2021

Overview

I joined Google as an Interaction Design intern. I designed on Google's Ads team on a mobile app called Google Opinion Rewards.

I created a new end-end flow to help users update their profile in order to improve Ads' data hygiene and thus provide more relevant content for users.

What is Google Opinion Rewards?

Google Opinion Rewards, or GOR for short, is a mobile app that pays users for answering surveys.

Why do advertisers care?

Advertisers need qualitative data about their products and insights on customer demographics.

Survey Home

Survey

Receive Rewards

The Problem

Unaccounted changes to user demographics negatively impact the accuracy of survey data that GOR provides advertisers and fit of users' surveys.

Designs

Sketches

Solution

Flow 1: See Rewards Profile Preview

Display profile preview within the 'See Rewards' page

1. Device Home

2. Fill Survey

3. See Reward

4. Update Profile

Flow 2: Profile Notification

An actionable notification to review profile

1. Notification

2. Confirm

3. Update Profile

Results

What I Learned

Collaboration

During my internship, I learned to collaborate with other stakeholders, like engineers and PMs. I learned to proactively ask questions about their capabilities and priorities while also prioritizing the UX.

Exploration

I learned to be more creative and explorative during the ideation phase. I used sketches to brainstorm and consider more effective design solutions.